Borneo Bags

We are closed from 23rd December, 2024 to 6th January , 2025. All orders placed during this period will be shipped on 6th January. We wish you a Merry Christmas and a Happy New Year! 🎉

COMPLIMENTARY FREE & FAST SHIPPING NEW ZEALAND WIDE, excluding rural delivery $14.50.

DELIVERY 2-3 working days. You’ll receive a tracking number once your order has shipped. Please allow 24 hours for your tracking number to update. 

CLICK & COLLECT same-day service if ordered before midday. Borneo Bags Limited: 2/99a Landscape Road, Mount Eden, Auckland, 1024. 

REST OF THE WORLD Our website ships to New Zealand addresses only. If you would like to ship to an address outside of New Zealand, please contact us directly at hello@borneobags.com and we would be happy to arrange a quote .

Replacement or returns of defective items will be in compliance with the Consumer Guarantees Act New Zealand, defective items will be replaced free of charge. 

NOTE: Your refund/return will be issued within 5 business days after we receive your return package. Your refund time may vary depending on your banking institution

PRIVACY POLICY Details provided by you to Borneo Bags  (e.g. name, address) will not under any circumstances be divulged to a third party without your emailed consent. If you are buying as a gift to another person, their details will also remain confidential and not be retained by us after the order has been posted.

You can contact us through our contact page! We will be happy to assist you.